CUSTOMS TAKE AN AVERAGE 5-9 WEEKS TO COMPLETE (THIS CAN CHANGE AT ANY TIME WITH OUT ANY PRIOR NOTICE PLEASE READ OUR TERMS AND CONDITIONS). Important Legal Stuff: You are purchasing a handmade customised product. The production time is an estimated time, we strive to do our best to get the custom product in the specified time frame. All our products are produced in our workshop by our artisans who carefully curate each product to achieve the best quality possible. We may face unforeseen delays which are out of our control as products are only shipped once a certain standard of quality is achieved. The estimated time for production can be changed at any time without prior notice. Once we start production we will not be able to cancel and refund orders for any reason, we can only cancel a transaction if we are notified within the first 7 days of the purchase and will incur a £25 GBP cancellation fee. If the wrong product is ordered, we will be unable to refund or exchange the product once received. Please ensure your size for shoes especially is correct prior to making the purchase. By making a purchase you agree to our terms and conditions.